Hopefully we already have answers to some of your questions.

What is Normalem?
At Normalem, we create ideas worth wearing. They are ideas that, when heard, can seem simple and ordinary, and they are. But these ideas have always contained enormous possibilities for reflection, exploration, and telling us who we are and how we should live. Respect, empathy, imagination, relevance, speech, and meaning are words that are easy to say, complex to explore, and difficult to live. Normalem’s first exploration is a reflection on some of the great problems our society faces today.

These explorations are displayed in a t-shirt to open a dialogue about these critical ideas. Our goal is that the conversations and reflections we spark in others with our t-shirts lead towards building better foundations that guide our lives.

You can know more about what Normalem is reading our manifesto here.
Are you a clothing store?
You can say so, for sure. But we are very sui generis. We are not trying to revolutionize fashion but to call attention to how we live today, so we can live better. So now, we wanted to test the hypothesis that our t-shirts are worthy in the market because they are used as tools to make the call.
How and where the t-shirts are produced?
We use different providers for our t-shirts, and they are all industrially manufactured. Our main provider is based in the United States of America.
Do you consciously source your materials?
Our primary providers are 100% sweatshop-free and eco-aware. They are focusing on sustainable and eco-friendly practices in their manufacturing processes.
What's the fitting of your t-shirts like?
Our t-shirts feel soft and light with just the right amount of stretch. It's comfortable and flattering. But please visit our t-shirt size chart & care page to verify the right fit for you.
How do I exchange or return my order?
We handle returns and exchanges on a case-by-case basis. Please review the Refund Policy section for instructions.
What is your shipping policy?
Normalem orders are processed, shipped, and delivered on business days: Monday–Friday (excluding weekends and major holidays). Estimated shipping times can be around 5-15 days due to COVID-19 safety protocols. Our estimates of average delivery times are based upon information provided by our shipping carriers. Additionally, shipping estimates are not guaranteed due to unforeseen circumstances occurring while the order is in transit. During promotions and holidays, shipments may be delayed slightly due to higher than average order volumes.
How do I track my order?
You can track the status of your order through the tracking link sent in your shipped confirmation email for the most up-to-date delivery estimate.

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